Privacy Policy

Elysium Grove Ltd, The Smithy, Old Park Ride, Theobalds Park, Hertfordshire, EN7 5HY. You can contact us at info@elysiumgrove.co.uk.

We collect the details you give us when you register an account, request a booking, purchase a membership or gift voucher, or contact us: your name, email address, telephone number, postal address and any health information you choose to share with your therapist.

We use your information solely to administer bookings, memberships, gift vouchers and enquiries, to keep you informed about your booking, and to meet our legal obligations.

We never sell customer information.

Where a treatment is delivered by an independent therapist, we share only the information they need to prepare for and deliver your treatment safely. We also use trusted service providers for website hosting, payments and email.

We keep personal information only for as long as necessary for the purpose it was collected, or for as long as the law requires.

You have the right to access, correct, delete or restrict the use of your personal information, and to object to processing. Email info@elysiumgrove.co.uk to make a request. You may also complain to the Information Commissioner's Office.